I had a pleasant stay overall. The room was spacious and comfortable, perfect for relaxing after a day in the city. The decor in the lobby was nice and gave a welcoming vibe. Breakfast options were decent, and I appreciated the friendly staff who quickly attended to my requests. However, the elevator situation was frustrating. Only one elevator was operational, causing delays during busy times. Also, some maintenance issues were noticeable, like loose fixtures in the bathroom. Overall, it felt like the hotel is due for some updates to keep everything in top shape.

I thoroughly enjoyed the inviting ambiance of the lobby, which was beautifully decorated and easily accessible, making it comfortable for seniors like me. The staff was always eager to assist, adding to the warm atmosphere during my stay.

An elevator upgrade is needed for more convenience.

I had a decent experience during my stay. The room was fine, and everything was clean. The front desk sent up extra pillows quickly when I asked for them. The location was safe, and I enjoyed a nice meal nearby at a local restaurant.

The elevator situation was not ideal as only one worked, causing delays. I noticed some things like the toilet paper holder and shower curtain rod felt loose, suggesting a lack of upkeep.

Room was large and clean, but parking was a hassle during events.

This place suits me perfectly! I love the free wi-fi, 24-hour reception, and the fitness center. The staff even helped with currency recommendations during my first stay. I highly recommend it for a comfortable weekend getaway.

incredible stay with excellent service and stunning landscaped views

Amazing hospitality and clean rooms!

I stayed for 2 nights in a suite with two queen beds, and I absolutely loved the spaciousness and comfort of the room! The lovely pool and garden were perfect for relaxing, and I enjoyed the nice lounge area as well. Everything looked good, but the lighting in the room was not what I expected from the photos. I hoped for brighter options. I might consider coming back, despite the minor issues!

Spacious rooms with two separate areas. Elevator situation caused delays during busy times. Convenient location near popular attractions and golf course.

The room was clean and nicely appointed, but the experience was marred by poor parking management. After a late event, I returned to find no available spots, which led to frustration and difficulty parking on the property. Additionally, the shower pressure was subpar, and there was a noticeable lack of coffee service at breakfast, as they had run out by mid-morning.

great central spot for exploring parks and attractions

I really loved how clean the rooms were and how easy it was to get to nearby parks like Jonquil Park. The staff here were incredibly friendly, which made my stay even better.

great service but room mix-up

The front desk staff quickly rectified our room situation after an overbooking issue, and it was truly appreciated. They even waived the parking fee, showing their commitment to customer satisfaction.

The hotel had spacious rooms and friendly staff who were very accommodating, though there were some issues like housekeeping being inconsistent and communication lapses. Despite some challenges, the overall vibe was inviting, making for a decent stay.

The suites offered spacious layouts that made relaxing with my group a breeze. Access to Truist Park for events was a huge plus, allowing us to enjoy concerts without stressing over transportation.

Parking felt like a game of musical chairs, especially when the hotel lot was full, and we were redirected to a distant lot with extra charges. The elevators were ridiculously slow, and the dining options were pretty steep for breakfast—I’m talking about a waffle costing over $12. We even heard fire alarms blaring at odd hours, making our night more entertaining than restful.